At Zelrique, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect information such as your name, email address, phone number, billing and shipping address, order details, and other information you choose to provide.
We may also collect limited technical information, such as your IP address, browser type, device information, and website usage data to help us improve our website and services.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Communicate with you about your orders
- Provide customer support
- Respond to your questions and requests
- Improve our products, website, and services
- Prevent fraudulent or unauthorized activity
- Send promotional communications where permitted and where you have agreed to receive them
3. Payment Information
Payments may be processed through third-party payment providers. We do not intentionally store complete payment card details on our website. Payment providers may collect and process payment information according to their own privacy policies and security practices.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better browsing experience. You can manage or disable cookies through your browser settings, although some website features may not function properly as a result.
5. Sharing of Information
We do not sell or rent your personal information. We may share necessary information with trusted service providers, such as payment processors, shipping companies, website hosting providers, and other services that help us operate our business.
We may also disclose information when required by law or when necessary to protect our rights, customers, website, or business.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing personal information.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have rights to access, correct, update, or request deletion of your personal information. You may also have the right to withdraw consent for certain communications.
To make a privacy-related request, please contact us using the information below.
9. Children’s Privacy
Our website is not intended for children who are not legally permitted to use online shopping services. We do not knowingly collect personal information from children without appropriate consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: info@zelrique.com